FAQ

New Products

Q:How should I pack?
A:To provide better services to you, we recommend you follow these case packaging
procedures:
• Use bubble wraps to cover each impression and model. Put wrapped cases into bio-bags.
• Insert completed prescription(s) into the shorter front pocket of the bio-bags.
• Please don’t send alginate impressions. Cast the models before you send.
• Nothing should be loose when box is shaken.
• Securely seal the box with packaging tape.
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Q:How do I pay?
A:Please refer to our payment Terms and Conditions. Creditcard payment to Paypal is preferred. We require on time payments to all clients.
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Q:What is the minimum volume or order?
A:Please contact us for your individual solution. We don’t require minimum order while our delivery policies apply.
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